- Lead by example. By demonstrating a high level of emotional intelligence, HR leaders can set the tone for a productive and dynamic work environment. Exemplifying essential characteristics such as empathy and resilience at work shows people how they should aim to behave in the workplace.
- Gauge team members’ personalities. Knowing and understanding each person’s unique personality and motivations enables managers to connect with people on a personal level and strategically maximize their work potential. HR coach Katherine Giacalone emphasizes the importance of identifying and mentally categorizing each person’s personality for effective management.
- Communicate respectfully. Clear and considerate communication is the foundation of any type of successful relationship. Encouraging people and managers to practice Active Listening builds trust and healthy interpersonal connections, which promote a positive culture and foster productivity. Furthermore, active listening can help managers acquire valuable, constructive feedback to improve the employee experience.
- Conflict resolution. Approaching conflict with respect for the individuals involved allows managers to resolve challenging situations with integrity. Instead of passively letting a conflict spiral out of control, managers can empathetically approach people, ultimately strengthening interpersonal relationships and elevating the work community.
- Offer development opportunities for managers. HR leaders can help managers develop their skills by Providing Development Training. They can also team up with finance team leaders to introduce budgets that enable managers to take certification and knowledge courses. HR leaders can also offer mentorship programs that provide a framework for managers to learn one-on-one with internal or external management coaches.
Phone
+1 (313) 408-4300
Address
38234 Saratoga Cir, Farmington Hills,
Michigan, United States 48331